- What is Designed By Me?
- When will I receive my dress?
- What is Lolly Wolly Doodle's Return Policy?
- In what sizes do your dresses run? How do your dresses fit?
- Will you have more Designed By Me options?
- What are your recommended care instructions?
What is Designed By Me?
Designed By Me lets you be the designer! Choose from over 30 different fabrics (with new fabrics added every week) to create custom dresses for every occasion. When purchased, our design team will process your design right here in our Lexington, North Carolina with the utmost care.
All dresses will come with a Lolly Wolly Doodle certificate of authenticity. We can't wait to make your dress design come to life!
What is Lolly Wolly Doodle's Return Policy?
Our number one priority is to make your dream dress a reality. While we strive to ship out top quality, accurate orders, mistakes may slip by on occasion.
If you receive defective merchandise or we make a mistake, then we will correct it for you immediately. Within 3 days of receipt please visit visit our help page or call us at 1-855-366-3531 and we will provide you with a printable shipping label to cover the cost of your return. Merchandise must be unwashed and unworn to file a defective claim.
Since your Designed By Me dress is custom made, we cannot accept returns for issues around sizing or design. Please double-check your design is exactly as you want it and visit our size chart to make sure you've selected the right size before you checkout. If you have any question about which size to order - please call us at 1-855-366-3531, we would love to help!
In what sizes do your dresses run? How do your dresses fit?
Our Designed By Me dress sizes run from 0/3m to 14 years. Please visit our detailed size chart to find the perfect size and fit for your dress. In general, our dresses run true to size with a little room to grow.
If you have any questions, call us at 1-855-366-3531. We're moms here, too, and we're happy to help you find the perfect size!
Will you have more Designed By Me options?
Absolutely! We will launch new fabric collections weekly. We also plan to expand our templates beyond Charlotte Dresses to sets and other dresses in the near future.
What are your recommended care instructions?
We recommend you wash your dress in cold water and hang to dry. To avoid shrinking, please do not put your dress in the dryer!